ALONGE TEMILOLUWA ESTHER

Operations & Project Management Professional | Scrum Master | Event Strategist

Lagos, NG.

About

Highly accomplished and versatile professional with a proven track record in operations management, project coordination, and event execution, adept at optimizing workflows and delivering complex initiatives. As a certified Scrum Master, I excel in leading cross-functional teams, implementing Agile methodologies, and driving continuous improvement to achieve significant efficiency gains and enhance project delivery. Leveraging a unique blend of strategic planning, stakeholder management, and problem-solving skills, I am committed to transforming operational challenges into successful outcomes and fostering collaborative environments.

Work

Tazza

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Operations Manager & Project Manager

Lagos, Lagos, Nigeria

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Summary

Currently leading end-to-end planning and execution of diverse events and projects, ensuring successful delivery and operational excellence for clients.

Highlights

Managed the comprehensive planning and execution of over 20 diverse events, including corporate functions and social gatherings, ensuring successful delivery from concept to completion.

Led and coordinated event teams of 8+ coordinators and support staff, effectively assigning responsibilities and monitoring deliverables to maintain project momentum.

Directed event budgets ranging from N400,000 to N10 million+, optimizing resource allocation and implementing stringent cost controls.

Developed and managed detailed project timelines, task schedules, and execution plans, consistently contributing to the on-time delivery of all events.

Coordinated with 10-30 vendors and service providers per event, fostering strong relationships and ensuring seamless integration of services.

Cwito

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Operations Manager & Scrum Master

Lagos, Lagos, Nigeria

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Summary

Oversaw daily operations and streamlined workflows while facilitating Agile ceremonies to ensure efficient project delivery and continuous improvement.

Highlights

Oversaw daily operations, streamlined workflows, and coordinated cross-functional teams, ensuring projects were delivered on time and within scope.

Facilitated all Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives, serving as Scrum Master to ensure team alignment and continuous improvement.

Developed and implemented Standard Operating Procedures (SOPs) that significantly improved operational efficiency and reduced project delivery time by 15%.

Coordinated effectively between management and technical teams, enhancing communication flow and reducing task execution delays.

Mentored junior staff, strengthening the company's capacity to deliver projects independently and fostering a culture of ownership.

Deetech Agglomerate Limited

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Executive Assistant (Intern)

Lagos, Lagos, Nigeria

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Summary

Provided comprehensive administrative and executive support, streamlining operations and enhancing communication within a dynamic corporate environment.

Highlights

Provided administrative and executive support, including scheduling meetings, managing correspondence, and preparing official documents for senior leadership.

Assisted in thorough research and report preparation, directly guiding executive decision-making processes.

Coordinated client communications, significantly improving the company's professional image and strengthening key business relationships.

Streamlined filing and documentation systems, cutting retrieval time by an impressive 40% and improving data accessibility.

Aorthar

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Scrum Master & Quality Assurance

Lagos, Lagos, Nigeria

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Summary

Led Agile project management and quality assurance processes, driving product development efficiency and ensuring high-quality releases.

Highlights

Led the Agile project management process, ensuring the product development team consistently met all milestones and delivery objectives.

Designed and executed comprehensive test cases, reducing post-release bugs by 20% and enhancing overall product stability.

Implemented robust quality assurance procedures, significantly improving customer satisfaction scores through error-free product rollouts.

Collaborated closely with developers to troubleshoot issues and provide continuous feedback, shortening bug resolution time by 30%.

TEDx Lead City University

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Event Setup & Logistics Coordinator

Ibadan, Oyo, Nigeria

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Summary

Managed all logistical aspects for large-scale TEDx events, ensuring seamless execution, high-quality presentation, and enhanced attendee experience.

Highlights

Managed comprehensive logistics for large-scale TEDx events, ensuring smooth setup, impactful stage design, and flawless technical arrangements.

Coordinated volunteers and vendors, achieving significant cost savings while maintaining superior event quality and attendee satisfaction.

Developed and implemented robust contingency plans, resolving last-minute challenges to ensure 100% on-time event execution.

Enhanced audience experience by implementing structured seating arrangements, accessibility solutions, and efficient registration processes.

Ring Road State Hospital, Ibadan

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Junior Nutritionist (NYSC)

Ibadan, Oyo, Nigeria

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Summary

Conducted nutritional assessments and developed personalized diet plans for patients, contributing to improved patient health outcomes and community well-being.

Highlights

Conducted detailed nutritional assessments and developed personalized, evidence-based diet plans for diverse patient populations.

Assisted in managing community nutrition programs, reaching over 500 individuals with essential education on balanced diets and lifestyle changes.

Collaborated effectively with doctors and dietitians to monitor patient progress, leading to improved patient recovery outcomes.

Designed comprehensive nutrition-focused educational materials that significantly enhanced patient understanding of dietary requirements.

Tazza Treats

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Founder

Osogbo, Osun, Nigeria

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Summary

Rebranded and expanded an existing business, diversifying service offerings to include baking, catering, and comprehensive event planning.

Highlights

Successfully rebranded an existing business, establishing a new identity for Tazza Treats to enhance market appeal and recognition.

Expanded service offerings to include baking, catering, and event planning, significantly increasing the business's revenue potential and market reach.

Developed and implemented a strategic business plan for diversified services, ensuring seamless integration and high-quality delivery across all new ventures.

Students' President

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Executive Assistant

Ibadan, Oyo, Nigeria

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Summary

Provided crucial administrative and strategic support to the Students' President, managing initiatives, correspondence, and large-scale student events.

Highlights

Supported the Students' President in executing key initiatives, managing correspondence, and organizing student activities.

Coordinated successful fundraising efforts by drafting letters to dignitaries and corporate bodies, securing vital funding for departmental projects.

Oversaw event planning and student programs that positively impacted over 1,000 students, enhancing campus engagement.

Developed strong leadership and organizational skills, ensuring the successful execution of complex administrative tasks and events.

SpicyKitchen

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Founder

Osogbo, Osun, Nigeria

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Summary

Founded and managed a food services brand, overseeing menu development, operations, and strategic positioning to deliver balanced meals and achieve market recognition.

Highlights

Launched and managed SpicyKitchen, a food services brand committed to providing balanced breakfast-to-dinner menus tailored to consumer tastes.

Developed comprehensive scheduling and operational plans for food preparation and delivery, ensuring consistent service quality.

Achieved industry recognition, with SpicyKitchen awarded as a winner alongside another brand at the Students Ambassadors Team Exhibition and Tradefair 2022.

Lautech Teaching Hospital, Ogbomoso

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Junior Nutritionist (Industrial Training)

Ogbomoso, Oyo, Nigeria

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Summary

Provided dietary counseling and assisted in menu planning for hospitalized patients, contributing to their nutritional recovery and well-being.

Highlights

Conducted dietary counseling sessions for patients with chronic conditions, providing personalized guidance for improved health outcomes.

Assisted senior dietitians in comprehensive menu planning for hospitalized patients, ensuring nutritional adequacy and therapeutic compliance.

Contributed significantly to patient nutritional recovery by ensuring accurate implementation of prescribed diet plans and monitoring adherence.

Premier Hotel, Ibadan

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Industrial Training (Hospitality Management)

Ibadan, Oyo, Nigeria

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Summary

Supported hospitality operations, ensuring quality control of meals and contributing to guest satisfaction through effective service delivery.

Highlights

Assisted in quality control of meals served, rigorously ensuring compliance with food safety and hygiene standards.

Supported the hospitality team in planning and delivering guest meals that met specific dietary specifications and guest preferences.

Gained practical knowledge in hospitality management and customer service, contributing to a positive guest experience.

Baymedics Pharmacy, Osogbo

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Store Attendant

Osogbo, Osun, Nigeria

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Summary

Managed inventory, assisted customers, and ensured proper organization of medical supplies, contributing to efficient store operations and customer satisfaction.

Highlights

Managed stock levels, monitored inventory, and ensured proper storage of medical supplies, minimizing waste and ensuring availability.

Assisted customers with product selection, enhancing their overall shopping experience and providing knowledgeable support.

Ensured proper labeling and arrangement of drugs, significantly reducing dispensing errors and improving pharmacy safety.

Volunteer

Volunteer

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Love and Hope Foundation

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Actively contributing to community outreach initiatives and support programs.

Volunteer

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TEDx Lead City University

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Provided volunteer support for TEDx events, contributing to logistics and audience experience.

Volunteer

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Community Service

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Participated in various community service activities.

Fellowship President

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Department of Human Nutrition and Dietetics

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Led fellowship activities and initiatives for the Human Nutrition and Dietetics department.

Academic Director

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Department of Human Nutrition and Dietetics

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Oversaw academic programs and initiatives for the Human Nutrition and Dietetics department.

General Secretary

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Students Ambassadors Team

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Managed communications and administrative tasks for the Students Ambassadors Team.

Volunteer

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Hephzibah Conscience Outreach

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Contributed to outreach programs and community support initiatives.

Outreach Organizer

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MissLeadCity

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Organized and executed outreach events.

Assistant General Secretary

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Students Ambassadors Team

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Assisted in managing communications and administrative support for the Students Ambassadors Team.

Financial Secretary

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Department of Human Nutrition and Dietetics

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Managed financial records and budgets for the Human Nutrition and Dietetics department.

Class Representative (Summer Class)

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Lead City University

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Represented students in summer classes, facilitating communication and addressing concerns.

Education

University of Ibadan

Ibadan, Oyo, Nigeria
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Masters Degree Human Nutrition and Dietetics

Lead City University

Ibadan, Oyo, Nigeria
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Bachelor of Science Human Nutrition and Dietetics

El-Shaddai Comphrensive High School

Lagos, Lagos, Nigeria
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Secondary School certificate Secondary School

Awards

Pro- Chancellor's Community Service Certificate

Lead City University

Awarded for outstanding contributions to community service initiatives.

Certificate of Membership

Institute of Personality Development & Customer Relationship Management

Acknowledged for membership in the Institute of Personality Development & Customer Relationship Management.

Award of Excellence

Student's Ambassadors Team, Lead City University

Recognized for demonstrating excellence within the Student's Ambassadors Team.

Award Of Recognition

Chapel of Peace and Joy, Lead City University

Received for significant contributions and recognition from the Chapel of Peace and Joy.

Certificate for Service

The Student's Ambassadors Team, Lead City University

Recognized for dedicated service and contributions to the Student's Ambassadors Team.

Languages

English

Certificates

Hospitality Management- Health and Safety in food Services

Openstax CNX, Alison.com

Certificate of Office and Services

Human Nutrition and Dietetics

Culinary Training

Culinary Arts in LeadCityUniversity

Certificate of Completion

New Horizons Computer School

Skills

Project Management

Event Planning, Project Coordination, Timeline Management, Task Scheduling, Execution Plans, Agile Methodologies, Scrum Master, Sprint Planning, Daily Stand-ups, Retrospectives, Milestone Tracking.

Operations Management

Workflow Optimization, SOP Development, Process Improvement, Resource Allocation, Cost Control, Operational Challenges Resolution, Daily Operations Oversight.

Quality Assurance

Test Case Design, Test Execution, Bug Reduction, Customer Satisfaction, Product Rollouts, Troubleshooting, Continuous Feedback.

Leadership & Teamwork

Team Coordination, Staff Mentoring, Cross-functional Collaboration, Responsibility Assignment, Deliverable Monitoring, Motivation, Conflict Resolution, Team Alignment, Leadership Development.

Communication & Stakeholder Management

Client Liaison, Vendor Coordination, Internal Team Communication, Executive Support, Correspondence Management, Report Preparation, Business Relationships, Meeting Management, Agenda Planning.

Administrative & Organizational Skills

Scheduling, Document Preparation, Filing Systems, Documentation Management, Event Logistics, Contingency Planning, Registration Processes.

Nutrition & Healthcare

Nutritional Assessments, Personalized Diet Plans, Community Nutrition Programs, Patient Progress Monitoring, Educational Material Design, Dietary Counseling, Menu Planning, Food Safety, Hygiene Standards.

Entrepreneurship & Business Development

Brand Development, Service Diversification, Market Recognition, Strategic Planning, Business Operations, Inventory Management, Customer Service.

Problem Solving

Innovative Solutions, Real-time Issue Resolution, Challenge Mitigation.

Interests

Culinary Arts

Cooking, Baking.

Social Activities

Talking, Socializing with friends and family.

Reading

Fictional books.

References

Dr. Olanike Balogun

Lecturer, Lead City University Ibadan. Email: Olanikebalogun2016@gmail.com, Phone: +2347038064020

Samm Olaniran

Brand Designer, RegtechAfrica Lagos. Email: sammolaniran@gmail.com, Phone: +2349030016167